I had such a hard time trying to decide which bag to order - the tote or the backpack. They're both awesome! I went with the backpack because I do really like to be hands-free, and I wanted something my husband could use, too. I LOVE this bag so far !! The removable clutch in the front is so unique. I like that I can just use that to throw my wallet, a pacifier & keys in if I'm running into a store real quick. The straps are really comfortable- I had a LOT of stuff in this bag on a recent nature walk, and I was worried my shoulders would get sore from the straps, but I was pleasantly surprised how comfy it was. I like the laptop compartment, but I use it to put bibs, kid utensils, & a little coloring book for when we're at restaurants. I can tell this bag is going to last for years. I've had other backpack diaper bags from well-known brands that just didn't feel this well made. From city to the mountains, this thing is coming with me everywhere!